Can Race Valeting detail my new car at the dealership before collection?
Yes we can. This can easily be arranged, once you have booked us, we will happily prepare your vehicle at the dealership before collection day.
I have ordered/bought a brand new vehicle, does it still need detailing?
A new car rarely leaves the showroom with adequate protection as well as a high quality finish. In fact, a brand new car is not always as new as one would think; the vehicle is usually subject to various contaminants in the air during transportation and long storage times. After which, once the vehicle has arrived at the dealership, the vehicle is commonly subject to a quick wash with a dirty sponge and chamois which will in turn inflict more damage to the paintwork. This is not the perfect start for your pride and joy. For this reason alone the “New Car Detail” has been introduced. It will provide the perfect foundations and the car will look better than brand new as well as being well protected. The client will also be informed with which products to use and how to maintain the high level of finish that Race achieves.
What is the difference between a detail and a valet?
A detail is more a rejuvenation and protection of the paint. Detailing includes the restoration of the car as much as possible to factory condition. The detailing of vehicles is far superior to valeting as a lot more care and attention is applied. Moreover, it involves the client more, i.e. their desired paint finishes, in addition to their interior and leather finish requirements. Race Valeting cater for both to meet all the needs of our customers.
Why is detailing so costly?
Detailing may seem a costly option but when you see the results we can achieve you will understand why, most paint correction details take up a whole day if not longer if the defects are bad or a large vehicle. The prices are high because its not just "washing a car, its a skill that will certainly shock most people with the results" Also the difference in products we use from Valeting to Detailing differs a great deal, they are alot more costly and longer lasting. The prices you would be quoted from a bodyshop for resprays etc etc would be far higher than the price for a detail.
Why do we use 100% sheepskin mitts to wash the vehicles ?
The 100% Genuine Sheepskin Wash Mitt can not possibly be any softer to the touch, so there is simply nothing better for your vehicle. The lavish strands of wool hold generous amounts of soapy water allowing a thorough and deep cleanse for your car. Thick wool fibres safely trap loose dirt particles during the wash, thus protecting the paint and clearcoat from scratches and swirls unlike conventional sponges. The sheepskin wash mitt accomplishes gentleness beyond what can be achieved with a common sponge or cloth.
How long does a full detail take?
There is a no straight forward answer to this question. The principle reason being, we cannot determine an exact time without evaluating the condition of the paintwork before hand. This is a common question and we insist on not letting the client down so we therefore prefer to assess the car before hand. Although generally, a full exterior detail (excluding paint correction) will take at least 10 hours to complete. Our aim is to provide 100% customer satisfaction and a task as this should not be rushed.
How do I know if I require paint correction?
After evaluating the vehicle we can determine whether the car will require paint correction. A full account of what is required will be proposed and any queries can be answered before the detail takes place. Paint correction will be required on swirl marks, bird dropping stains, etc. Once completed, the results will be extremely noticeable and all reflections will be clear through the paintwork.
If the detail takes over one day will this cost extra?
No, the original quoted price is the final price. It is more than likely that the only time it will take over one day is when the vehicle is of a substantial size and requires a full stage paint corrective process as well as the detail.
How long will the protection last?
The protection system will last a considerable amount of time. There is no concrete answer to how long exactly as there are various factors that will influence the longevity of the protection. Below is a list of just a few factors:
• How frequently the vehicle is used
• How frequently the vehicle is washed
• What products are used when washing
• Where the vehicle is parked/stored
• The climate also is a factor, whether the vehicle is subjected to wind/rain/snow/salty roads etc
On average the protection will last approximately 6 months. However, it does depend on the factors mentioned above.
How far will Race Valeting Travel?
Race Valeting and Detailing Specialists are based in Portsmouth and the majority of our client base is in the Hampshire area, Race will travel to an “out of catchment” area at an additional cost, if requested. The extra fee will be to cover our traveling expenses only.
Do you need to work in a garage or other shelter?
If we are out on call then we do not require to be working in the garage as we keep a marquee in the van. However, if the weather is excessively poor we would prefer to book on a rescheduled date. There is no extra charge for this service.
Do we need to provide electricity and water?
Race Valeting are totally self sufficient. We carry our own supply of fresh filtered water as well as our own power supply.
What hours do Race Valeting work?
We are available to start work at pretty much any time in the morning. We aim to work around at the client’s convenience.
Is Race Valeting insured to work on vehicles?
Yes we are fully insured to work on our client's vehicles.
I would like my vehicle prepared for a concourse/show and shine event?
Race Valeting will be delighted to prepare a car for such competitions. However, we will have to evaluate the vehicle to determine a price.
Just give us a call (07519140508) and we can arrange a suitable time that is convenient for you. Alternatively, you can email us at
How do I cancel a booking?
If for any reason you may need to cancel, simply give us a call to alter an appointment date or a cancellation. However, please give us at least 24 hours notice or you may incur a £10 charge to cover traveling costs.
What payment methods do Race Valeting accept?
We accept cash or cheques accompanied by a cheque guarantee card also payment via credit card through Paypal.